Lower cost
loss management

— that keeps everyone happier

FLM Assessing enables commercial vehicle fleet operators and insurers to drive down operating costs and keep customers happier. Our best practice loss assessment and claims management service supports faster resolutions with superior accuracy and transparency from start to finish. Our deep, pragmatic understanding of fleet management needs, issues and risks is based on more than 100 years of senior management experience.

Specialists

Fleet Operators

Need to lower costs, have greater control and better manage your customer relationships?

Insurers

Need an end-to-end loss management service that reduces costs and drives customer loyalty?

Brokers

Need quick, easy and cost-effective management for motor vehicle claims for your customers?

We enable
clients to focus
on critical loss
management
outcomes

minimise downtime

Minimise the down-time that damaged vehicles spend off-road

Fast claim resolution

Ensure speedier claims resolution

minimise complaints

Minimise customer complaints and litigation risk

Increased recovery

Increase rates of recovery from hirers in case of defaults

Reduce stress, effort and uncertainty for all involved

Our
Difference

We enable clients to focus on critical loss management outcomes

FLM Assessing offers leading edge web-based analysis tools and outcome focussed customer service to independently verify quotes, assure regulatory and contractual compliance and transparently manage settlements.

This supports rapid consensus around outcome focussed decisions, which sets us apart from our larger, less nimble competitors.

new zealand

Across 
New Zealand

 

FLM have been pivotal in restructuring our assessing and claims process, the speed of turnaround is amazing. They designed a process to meet our specific needs and deliver on their service promise on time every time.
— Susan, Fleet Manager

Contact Us

 

Focussed Loss Management

Level 27 188
Quay St Auckland Central
Auckland 1010

Phone: 09 887 1715
Email admin@flmassessing.co.nz